Confidentiality & Privacy:
I will respect the confidentiality of my client’s information, except as authorized by my client, as required by law or if I feel you may bring harm to yourself, children or another person. I will not release information about my clients to anyone without their permission unless he or she is in danger to themselves or others.
Cancellation Policy:
A 24 hour cancellation notice is required for all scheduled appointments. If you do not show up and haven’t given notice, you will be charged for the session (monetarily if you haven’t paid yet or in the form of a session if you have a package). You will also be charged and session forfeited if you are 15 minutes late. You are responsible for keeping track of your appointments.
Financial Policy:
- Packages must be paid in full at the time of or prior to the first session via cash, check or credit card.
- You will be charged for your session if not cancelled within 24 hours of scheduled time.
- There are no refunds.
- I offer a $50 credit towards the multi-session package for referrals.
Training Clients Only:
If you are interested in hiring Katrina for wellness or success training/consulting within your company/organization, please describe the following: you and your position, the department/office dynamics, your industry/company.
Coaching Clients Only:
If you are interested in being personally coached, please describe the following: marital status, living situation, career/occupation current health concerns.
Professional Release:
I understand that Katrina Potter’s Life Fuel LLC is not therapy. I understand that my personal growth and development will include emotional releases, challenging processes and integration exercises. I am 100% responsible for my experience and my results. I understand that coaching is confidential. I understand that at retreats/seminars coaching will be shared with other participants.